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Car Insurance

Taylor & Francis Group

Clicked a selfie with your motor insurance policy? Well, you should!

Earlier this year, ICICI Lombard General Insurance Ltd launched a Photo Quote feature on its mobile app, IL Insure to help customers renew their motor insurance policies quicker and more easily than ever before.
 

Gettinga motor insurance policy is tiresome enough; there’s the resistance you’ll face in the form of complex insurance forms and the complications of taking time off work to go to the insurance office. Even though most insurersnow allow online renewal, one always wonders, “Isn’t there an easier way?” Thankfully, one insurer just stepped up to the plate.

Earlier this year, ICICI Lombard General Insurance Ltd launched a Photo Quote feature on its mobile app, IL Insure  to help customers renew their motor insurance policies quicker and more easily than ever before.

The IL Insure app is available for both Android and iOS and can be downloaded from the Play Store and the App Store respectively.

How does it work?

Thenewly launched, one-of-a-kind Photo Quote feature allows you to obtain insurance renewal quotes simply by feeding in a picture of your existing motor insurance policy certificate.

Once the images - taken via camera or selected from the gallery- have been successfully submitted, you receive a detailed insurance quote from ICICI Lombard on your phone in about 10 minutes.

Since this is for renewal, customer details such as name, address and phone number will already be available on the policy certificate. The app is designed to read these details off the policy certificate. If there is any information missing, a customer service executive will ask you for the required details over a phone call.

What does the quote contain?

  1. Relevant details of the customer (name, age, address, phone number and email address);
  2. Details of the new policy (no-claim bonus, insured declared value , add-on cover, zero depreciation and new premium);
  3. Car details (chassis number and manufacturing year)

The quote is only valid for seven days though, so make sure you don’t procrastinate.

As the vehicle owner, if the premium and other details are acceptable to you, you can securely make the payment through the app itself using a credit or debit card or Net banking. The hard copy of the policy will reach your registered address in about a week.

Can information be changed later on?

Yes, the information entered into the IL Insure app can be changed any time later by editing it within the app, or even giving the insurer a call on their toll free numbers that can be obtained from the website.

This app offers a level of convenience that has previously not been offered to Indian customers regarding insurance renewals,so it’s definitely something every smartphone user must try. No filling up of long forms, no multiple signatures and no fatigue; just another example of technology making all of our lives so much simpler.

 
 

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